Linking to external websites in Web Help

For example, if you click on such a hyperlink, you will get an error like "Refused to connect" (Chrome) or "Can't Open This Page" (Firefox).

A Web Help system displays the content of a linked website in an iframe element.

However, some websites may not permit to be displayed on another website within a frame. In this case, it is only possible to open such a link in a new tab.

How to Display a Link in a New Tab

As a solution, you can display links to external websites in a new tab:

1. In the topic editor, double-click on the hyperlink to edit its properties.
2. In the Edit Hyperlink dialog, set the Target Frame parameter as New Window.
3. Click OK.

After you re-compile your Web Help system (by clicking Project tab|Compile), the link to an external website should work properly. However, the webpage will be displayed in a new tab in the web browser.

For more information on this problem, you can also see this topic in Firefox documentation.