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31 topics found by tag: web help.

How to publish a Web Help system?

I've downloaded your HelpSmith software to create our online documentation which can be accessed by other people. Currently we have some questions on documentation publishing: Can we publish a generated Web Help system on our website? How can we publish a Web Help system for use within our organization? Is it possible to link to a specific top [...]
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58

Linking to a specific topic in our Web Help system

We are trying to test the context sensitive capabilities of the Web Help system that we have created with HelpSmith. Our developers would like to create links to specific topics by using the topic's textual ID instead of the Context number. However, no matter what identifier they are using, the Web Help display the first topic only. Do you you [...]
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28

How to insert our company logo to the Web Help system?

We are using HelpSmith to create online help documentation for our company and need to customize the web help system's style. What is the easiest way to insert our company logo?
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39

How to set meta tags for topics in a Web Help system?

Is it possible to set Keywords and Description meta tags for individual topics? Can you provide instructions for this task?
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37

How to open a link in a new browser window, but not a tab

Currently I'm working on linking a Web Help system with my website. I can open a specific topic in a new tab in the web browser by using a hyperlink like this: <a href="https://www.helpsmith.com/webhelp/topics/help-project.htm" target="_blank">Get Help</a> But how can I force the web browser to open the link in a new instance of the [...]
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16

Opening a specific topic in a Web Help system (by clicking on the "topic.htm" file)

I have generated a Web Help system with HelpSmith by importing topics from my Word document. HelpSmith has generated separate .HTM files for each topic in the Web Help's output folder. But if I open one of the HTML files, it opens the Web Help system, but does not open the particular help topic. What I am doing wrong? Interestingly, when th [...]
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27

How to add a collapsible section? (problem with a table)

In my help file I want to put some content into a collapsible section, as implemented in one of your sample projects. The Toggle JS script (which is available in the sample project) works fine for regular text, user instructions, etc. Problem: But when I try to apply the Toggle script to the annotation tables which are generated below a screens [...]
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25

Compiled help system does not display the topic titles?

When I compile my help project as a CHM file or Web Help system, it works fine, but when opening any topic, it does not display the topic's title. What I am doing wrong?
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12

How do I make a screenshot resizable on a mobile device?

I'm working on creation of a web help system for my project with your HelpSmith software. If I insert an image (e.g. screenshot) from a file, how can I make it resizable in the web help system? In other words, when the help system is viewed on a small device (e.g. tablet, smartphone), the screenshot should resize accordingly to the screen size.
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18

Is it possible to create a protected Web Help system? (Access restriction options?)

We want to publish a web-based documentation on our website, but we want to restrict access to some sections for specific users. For example, we need to allow access to a web help section, or particular topics: By user login/password. By a special URL link/token. Does HelpSmith provide an option to restrict access to the documentation?
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12
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