Popular Topics

In my HelpSmith project, I have a screenshot which is used in multiple topics. How can I replace/update the screenshot image with a newer version?

What's the recommended process to update HelpSmith regardless of the version being upgraded? Can you install the new version(s) right over the existing installation (being sure note if it's 32-bit or 64-bit) or should the previous version be uninstalled first?

I've downloaded your HelpSmith software to create our online documentation which can be accessed by other people. Currently we have some questions on documentation publishing: Can we publish a generated Web Help system on our website? How can we publish a Web Help system for use within our organization? Is it possible to link to a specific top [...]

When I copy some text from a web page in the browser, and then paste it (by pressing Ctrl+V) into a topic, it seems like HelpSmith inserts the text using the font style which is the same as on the webpage. Q: Is it possible to paste text without a style?

We are considering HelpSmith Terminal Server edition (floating licenses) for use in our company. Can you provide more information on HelpSmith Terminal Server edition: How can we install it in our network? How do we manage floating licenses? What are terminal server requirements? Can HelpSmith be installed on Citrix server? Thank you!

When editing the content of a topic in my help project, I often find myself needing to create bulleted and numbered lists with the same font and indentation settings. Q: Is there a quick way to create these lists with the desired settings?

I am a licensed user ver 10 I use Telugu language for creating Chm files. I am able to enter text in the topic. But in the left panel I am getting ???? marks. Please resolve.

We created a help file with HelpSmith that we plan to translate into other languages. In the help project, we need to translate TOC titles, content of help topics, texts in screenshots, texts in image annotations, keywords, and other texts. Can you provide more information on the translation capabilities: Is it possible to translate texts in t [...]

We are looking for a help authoring tool and your HelpSmith product seems to be a suitable solution for our company. Is it possible for a team to work on the same project collaboratively? This is an important feature for our use.

Is it possible to copy topics between different HelpSmith projects? For example, I would like to copy topics to my current help project from another project. Please advise.