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We are looking for a help authoring tool and your HelpSmith product seems to be a suitable solution for our company. Is it possible for a team to work on the same project collaboratively? This is an important feature for our use.

We are using HelpSmith to create documentation for our desktop software. Q: How can we integrate the generated help system with our .NET application?

When I generate a CHM file or Web Help system, the topics appear normally. But when generating a Printed Manual or PDF documentation, if a topic is longer than the height of the page, its content is cut off at the bottom of the page. Please advise how I can fix this issue? PS: BTW, I checked the HelpSmith's sample projects, and it seems to work [...]

We have documentation that was generated using another help authoring tool. While HelpSmith seems like a better fit for our needs, we need to migrate the existing documentation in order to retain styles and other formatting. Q: What is the best way to import the existing documentation into HelpSmith?

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I've created a new HelpSmith project and compiled it as a web help system. The URL link to the topic looks like: http://127.0.0.1:8080/WebHelp/idh-topic10.html How do I define a meaningful URL link for my topics (like you have in the sample help projects)?

I am considering purchasing a license for HelpSmith Professional or Ultimate edition. Please let me know if the license cost is an annual subscription or lifetime license? If I purchase a license, will it include support and upgrades for one year? Thanks!

Is it possible to use Xml Content Translator tool to translate the texts in our HelpSmith project into other languages? What we need to do is: Translate a copy of the existing help project. Translate texts with an automated translation service like Google Translate. Edit the translated texts manually to improve quality. Translate the text and [...]

When I create a numbered list by clicking the Write|Numbering button, the selected paragraphs turn into numbered list as expected like: Lorem ipsum dolor Lorem ipsum dolor Lorem ipsum dolor However, in some cases, when I create a new list or insert a new paragraph into an existing list, several paragraphs of this list have the same number (1 [...]

We have a HelpSmith project that we use to produce our web-based help system, and it works just fine. When we generate a PDF manual, we need to change some page settings, such as page size, margins, etc. The Page Properties button in the toolbar does not seem to work. Q: How can we change the PDF's page settings?