Popular Topics
Most popular topics discussed by the users.
Search in Web Help: set "Phrase" option as default setting
I want the users of my Web Help system to have the "Phrase" search option instead of the "Any words" option (on the Search tab) for better search results.
Is it possible to select the "Phrase" mode as the default setting?
Hidden topic is still accessible via Search tab
I've hidden a topic by selecting the "Hidden" option in the topic properties dialog.
In the compiled help file, the topic is not visible in the Contents tree, but I can still access it via the Search tab.
How can I fix this?
How to open a specific topic in a help system?
We need to create a help system for our product.
Is it possible to open a specific topic in the help system from a specific page in our application?
Limitations of HelpSmith trial version
While I'm evaluating help authoring tools to use for my application's help file, I have a couple of questions on HelpSmith:
What are the trial limitations of the HelpSmith trial version?
If I create a help project with the trial, will I be able to continue working on it after purchasing a license?
Thank you.
How to transfer HelpSmith to another computer?
I am a registered user and need to transfer HelpSmith to another machine.
How do I transfer my license to another computer?
Printing single page from Web Help
We are using Web Help template in our software. There is no Print Preview or Print button included into Web Help template page. Just wonder if it is possible to include it to template for user to have an easy way of printing one page, one topic at the time.
Linking to external websites in Web Help
In our web help system, we have links to external websites. While some of the linked websites are displayed properly, the other websites are not displayed.
For example, if you click on such a hyperlink, you will get an error like "Refused to connect" (Chrome) or "Can't Open This Page" (Firefox).
Q: How can we solve this problem?
HelpSmith Demo?
I'm looking for a help authoring tool that can be recommended for use in our company.
Q: Can I have a HelpSmith demo version for evaluation?
Thank you!
How do I translate layout texts?
I'm translating a copy my help project into a different language as explained in the HelpSmith's manual here.
It seems to work fine, but I'm wondering if it is possible to display the texts like the "Table of Contents", "Index", etc. in a different language? How do I translate these texts?
Thanks!
How to exclude a topic from the help system?
In my help project, I've hidden a topic by enabling the Hidden option in the topic properties.
In compiled CHM and Web Help system, the topic does not appear in the Table of Contents. But when clicking on a hyperlink in another topic, the hidden topic is displayed.
In Printed Manual/PDF document, the topic does not appear in the Table of Conten [...]