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Making Help Authoring a Pleasure To Do

Popular Topics

Most popular topics discussed by the users.

Linking to a specific topic in our Web Help system

We are trying to test the context sensitive capabilities of the Web Help system that we have created with HelpSmith. Our developers would like to create links to specific topics by using the topic's textual ID instead of the Context number. However, no matter what identifier they are using, the Web Help display the first topic only. Do you you [...]
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28

How to set meta tags for topics in a Web Help system?

Is it possible to set Keywords and Description meta tags for individual topics? Can you provide instructions for this task?
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38

How to insert our company logo to the Web Help system?

We are using HelpSmith to create online help documentation for our company and need to customize the web help system's style. What is the easiest way to insert our company logo?
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39

How to add the mouse cursor to an existing screenshot?

When capturing a screenshot I did not turn on the Capture Screenshot option in the Image Tool. Is it possible to add the mouse cursor to an existing screenshot somehow?
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27

What is the difference between Keywords and A-Keywords?

I've been using the HelpSmith help authoring tool to create help files and manuals for about a year. I use Keywords to create the Index section of my help file, but wondering what is the difference between Keywords and A-Keywords? Can you please provide an example of using A-Keywords?
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26

Opening a specific topic in a Web Help system (by clicking on the "topic.htm" file)

I have generated a Web Help system with HelpSmith by importing topics from my Word document. HelpSmith has generated separate .HTM files for each topic in the Web Help's output folder. But if I open one of the HTML files, it opens the Web Help system, but does not open the particular help topic. What I am doing wrong? Interestingly, when th [...]
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28

How to add a collapsible section? (problem with a table)

In my help file I want to put some content into a collapsible section, as implemented in one of your sample projects. The Toggle JS script (which is available in the sample project) works fine for regular text, user instructions, etc. Problem: But when I try to apply the Toggle script to the annotation tables which are generated below a screens [...]
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26

Images not displayed after moving a help project (.HSM)

We are using HelpSmith for creating our documentation. 1.) Today I have moved one of our .HSM projects to a different location. When I open the .HSM project file, HelpSmith does not display any images. 2.) I also checked the Media Repository by clicking Project|Project Objects|Media Repository. While I can see the media files in the Project Med [...]
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22

Compiled help system does not display the topic titles?

When I compile my help project as a CHM file or Web Help system, it works fine, but when opening any topic, it does not display the topic's title. What I am doing wrong?
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13

Is it possible to re-use the same image in multiple topics?

I am evaluating the HelpSmith trial and it seems very good for my needs. Just wondering, does HelpSmith allows reusing an image in other topics? For example, if I have inserted an image in one topic, can I insert it (i.e. link to the same image file), in another topic. If so, when I need to update the image (e.g. a screenshot of my application) [...]
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26
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