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We are using HelpSmith for creating our documentation. 1.) Today I have moved one of our .HSM projects to a different location. When I open the .HSM project file, HelpSmith does not display any images. 2.) I also checked the Media Repository by clicking Project|Project Objects|Media Repository. While I can see the media files in the Project Med [...]

When I create a .CHM help file with HelpSmith, I also see an additional file with the .CHW extension in the output folder. Can you please explain the purpose of this .CHW file? Should I distribute it with my .CHM help file, or it is a temporary file that I can delete? Thank you!

I need to paste some code examples to my help file, which should be formatted according to the style used in a specific programming language (e.g. PHP, Python, HTML, etc.) for function names, variables, keywords, etc. But when I copy/paste the code into a topic, it is displayed as plain text. How do I format the code in help documentation with [...]

I am creating a FAQ section that will contain a list of questions linking to the appropriate answers. The answers can be located within the same topic, or in other help topics. What I need to do is to link directly to a specific place in a topic. For example, when the user clicks on such a link, the help system should scroll directly to the app [...]

How can I change the width of the left hand menu (TOC frame) in the CHM help file compiled with HelpSmith?

I'm using the HelpSmith's Image Tool to annotate screenshots of my application. When I capture a screenshot, add annotations for controls, and then export the annotations into the topic, HelpSmith scales down the size of some sub-images for controls which are generated below the main screenshot image. Is it possible to disable the scaling for t [...]

In my help file, I have a video in one of the topics, which automatically begins to play when selecting the topic in the left hand side of the .CHM file. Is it possible to turn off the "auto play" option, so the user of the help file can play the video manually if he/she needs so. Please advise.

In our web help system, we have links to external websites. While some of the linked websites are displayed properly, the other websites are not displayed. For example, if you click on such a hyperlink, you will get an error like "Refused to connect" (Chrome) or "Can't Open This Page" (Firefox). Q: How can we solve this problem?

I'm translating a copy my help project into a different language as explained in the HelpSmith's manual here. It seems to work fine, but I'm wondering if it is possible to display the texts like the "Table of Contents", "Index", etc. in a different language? How do I translate these texts? Thanks!

Is it possible to create a hyperlink from text in one topic directly to a paragraph in another topic?