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Making Help Authoring a Pleasure To Do

Popular Topics

Most popular topics discussed by the users.

Linking to external websites in Web Help

In our web help system, we have links to external websites. While some of the linked websites are displayed properly, the other websites are not displayed. For example, if you click on such a hyperlink, you will get an error like "Refused to connect" (Chrome) or "Can't Open This Page" (Firefox). Q: How can we solve this problem?
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23

Linking to a paragraph in another topic

Is it possible to create a hyperlink from text in one topic directly to a paragraph in another topic?
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12

Cannot open the generated CHM help file

When I generate a .CHM help file, HelpSmith does not show any errors in the Compilation Log window. But when the compilation is complete, I cannot open my CHM help file. If I create the online web help system in the HTML format, it works correctly. How can I fix this problem with the CHM?
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26

Several email addresses in one "mailto:" hyperlink

Is it possible to add more than one email addresses in a "mailto:" hyperlink? I have tried to add 2 email addresses separated by a semi color, but it does not work. Please advise.
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5

Adding the mouse cursor to a screenshot

I'm using the HelpSmith's Image Tool to create screenshots for my help file. I would like to add the mouse cursor to some of the screenshots (e.g. over a menu item). Does HelpSmith allow adding the mouse cursor to an image?
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24

Disable auto-numbering function in PDF document?

I have created a PDF document with HelpSmith by importing a Word file (.DOCX). HelpSmith automatically adds the numbering for chapters and sections, but in the original document I already have the numbering for my TOC items. Is it possible to disable the auto numbering function?
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