Popular Topics

I am a registered user and need to transfer HelpSmith to another machine. How do I transfer my license to another computer?

We are using Web Help template in our software. There is no Print Preview or Print button included into Web Help template page. Just wonder if it is possible to include it to template for user to have an easy way of printing one page, one topic at the time.

In our web help system, we have links to external websites. While some of the linked websites are displayed properly, the other websites are not displayed. For example, if you click on such a hyperlink, you will get an error like "Refused to connect" (Chrome) or "Can't Open This Page" (Firefox). Q: How can we solve this problem?

I'm looking for a help authoring tool that can be recommended for use in our company. Q: Can I have a HelpSmith demo version for evaluation? Thank you!

I'm translating a copy my help project into a different language as explained in the HelpSmith's manual here. It seems to work fine, but I'm wondering if it is possible to display the texts like the "Table of Contents", "Index", etc. in a different language? How do I translate these texts? Thanks!

In my help project, I've hidden a topic by enabling the Hidden option in the topic properties. In compiled CHM and Web Help system, the topic does not appear in the Table of Contents. But when clicking on a hyperlink in another topic, the hidden topic is displayed. In Printed Manual/PDF document, the topic does not appear in the Table of Conten [...]

Can I use HelpSmith to create documentation on Mac? Currently I'm using HelpSmith trial under Parallels on my Macbook Pro. But will the produced help files and documents work on a Mac?

I am using HelpSmith trial version to create an online system that should work over network. When I compile my help project to the Web Help format, it works perfectly while HelpSmith is still running (i.e. via the HelpSmith's web server). But if I close HelpSmith or move the Web Help files to another directly, there is no TOC synchronization, a [...]

How do I create a separate URL link for each topic in my web help system? I need to be able to email a link to a specific topic to the users of my application? Thank you!

How can I customize the size of the non-scrolling area? I have tried to edit the non-scroll area settings, but could not do it.