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Cannot open the generated CHM help file

When I generate a .CHM help file, HelpSmith does not show any errors in the Compilation Log window. But when the compilation is complete, I cannot open my CHM help file.

If I create the online web help system in the HTML format, it works correctly.

How can I fix this problem with the CHM?



The content in a CHM help file can be blocked by Windows security policy. In most cases, this happens when you download a CHM file from network, or access it from a remote PC directly.

You can try to unblock such a file as explained in this post:

  1. In Windows Explorer, right-click on your CHM file.
  2. Select Properties in the popup menu.
  3. In the Properties dialog, click Unblock.
  4. Click OK.

Unblocking a CHM help file


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