How to install HelpSmith on a terminal server?

HelpSmith Terminal Server Edition (floating licenses)

HelpSmith Terminal Server Edition allows you to install HelpSmith on a terminal server, such as Citrix Virtual Apps (formerly XenApp), for usage in the client/server environment.

In this case, the number of floating licenses determines how many users can access/use HelpSmith from the server at the same time (concurrent usage) through a client app, such as Citrix Workspace.

How can we install it in our network?

How to Install HelpSmith on a Terminal Server

You can install HelpSmith Terminal Server Edition on a terminal server similarly to other Windows applications.

To start the installation process, you should run the HelpSmithSetup.exe file and follow the instructions.

How do we manage floating licenses?

How to activate HelpSmith with floating licenses

Currently HelpSmith uses a single online activation system for all editions and does not include a server-side license management software. This means that you should use standard instructions to activate your HelpSmith copies with a floating license.

How to apply your license key

Please note that you should apply your license key on the workstation for each HelpSmith user:

1. On the Start Page screen, in the HelpSmith License section, click HelpSmith Activation.
2. In the dialog, enter your license key.
3. Click Activate Now.

Do you have some documentation on configuring the Citrix server?

Do you have some documentation on configuring the Citrix server?

Configuring a Terminal Server

For questions related to the usage and configuration of a terminal server, you should refer to the official documentation provided by the vendor of a specific terminal server software, or contact them directly.

For Citrix products, you can find documentation at:
https://docs.citrix.com/