User's Discussions

We have almost completed the creation of a web help system with HelpSmith. I have a couple of questions: How can we publish the help system on our website? Is Web Help compatible with a website created using WordPress?

We have documentation that was generated using another help authoring tool. While HelpSmith seems like a better fit for our needs, we need to migrate the existing documentation in order to retain styles and other formatting. Q: What is the best way to import the existing documentation into HelpSmith?

I am a licensed user ver 10 I use Telugu language for creating Chm files. I am able to enter text in the topic. But in the left panel I am getting ???? marks. Please resolve.

I'm a creating a help system and would like to add a link that jumps to a specific point, for example, in the middle of a topic. Does HelpSmith include such a feature?

When editing the content of a topic in my help project, I often find myself needing to create bulleted and numbered lists with the same font and indentation settings. Q: Is there a quick way to create these lists with the desired settings?

When I copy some text from a web page in the browser, and then paste it (by pressing Ctrl+V) into a topic, it seems like HelpSmith inserts the text using the font style which is the same as on the webpage. Q: Is it possible to paste text without a style?

What's the recommended process to update HelpSmith regardless of the version being upgraded? Can you install the new version(s) right over the existing installation (being sure note if it's 32-bit or 64-bit) or should the previous version be uninstalled first?

If we use HelpSmith Terminal Server Edition with floating licenses, will it be possible to edit the same help project by multiple users?

How can I delete all unused images in my project?