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I've downloaded your HelpSmith software to create our online documentation which can be accessed by other people. Currently we have some questions on documentation publishing: Can we publish a generated Web Help system on our website? How can we publish a Web Help system for use within our organization? Is it possible to link to a specific top [...]

We are trying to test the context sensitive capabilities of the Web Help system that we have created with HelpSmith. Our developers would like to create links to specific topics by using the topic's textual ID instead of the Context number. However, no matter what identifier they are using, the Web Help display the first topic only. Do you you [...]

We are using HelpSmith to create documentation for our desktop software. Q: How can we integrate the generated help system with our .NET application?

I've been using the HelpSmith help authoring tool to create help files and manuals for about a year. I use Keywords to create the Index section of my help file, but wondering what is the difference between Keywords and A-Keywords? Can you please provide an example of using A-Keywords?

I have generated a Web Help system with HelpSmith by importing topics from my Word document. HelpSmith has generated separate .HTM files for each topic in the Web Help's output folder. But if I open one of the HTML files, it opens the Web Help system, but does not open the particular help topic. What I am doing wrong? Interestingly, when th [...]

In my help file I want to put some content into a collapsible section, as implemented in one of your sample projects. The Toggle JS script (which is available in the sample project) works fine for regular text, user instructions, etc. Problem: But when I try to apply the Toggle script to the annotation tables which are generated below a screens [...]

When I compile my help project as a CHM file or Web Help system, it works fine, but when opening any topic, it does not display the topic's title. What I am doing wrong?

I have compiled a help project as a CHM help file, but when I enter a keyword on the Search tab, it does not find any topics in the help file despite the topics actually contain text that matches the keyword. So my question is: How do I enable the search function in my CHM file?

I have a video tutorial located on my YouTube channel. Q: Is it possible to insert a YouTube video into a topic in my help file?

I have created a .CHM help file and copied it to our network, so my co-workers could check it out. However, when they open the .CHM file, they can see the list of topics on the Contents tab (i.e. in the TOC), but not the content of the topics. When clicking on any topic, no content is displayed on the right side. What am I doing wrong?