User's Discussions

If we use HelpSmith Terminal Server Edition with floating licenses, will it be possible to edit the same help project by multiple users?

I've downloaded the latest HelpSmith version to check out the Markdown generation capability. While it works fine on the sample help projects, on our existing projects, we do not have a template for the Markdown format. As a result, the generated documentation does not include the titles of the topics. Q: How do I add a template for the Markdow [...]

In my help project, I've hidden a topic by enabling the Hidden option in the topic properties. In compiled CHM and Web Help system, the topic does not appear in the Table of Contents. But when clicking on a hyperlink in another topic, the hidden topic is displayed. In Printed Manual/PDF document, the topic does not appear in the Table of Conten [...]

We have a HelpSmith project that we use to produce our web-based help system, and it works just fine. When we generate a PDF manual, we need to change some page settings, such as page size, margins, etc. The Page Properties button in the toolbar does not seem to work. Q: How can we change the PDF's page settings?

I'm looking for a help authoring tool that can be recommended for use in our company. Q: Can I have a HelpSmith demo version for evaluation? Thank you!

In our web help system, we have links to external websites. While some of the linked websites are displayed properly, the other websites are not displayed. For example, if you click on such a hyperlink, you will get an error like "Refused to connect" (Chrome) or "Can't Open This Page" (Firefox). Q: How can we solve this problem?

When capturing a screenshot I did not turn on the Capture Screenshot option in the Image Tool. Is it possible to add the mouse cursor to an existing screenshot somehow?

When I export my help project as a web help system, the filenames of my topics are named like "idh-topic10.htm". I would like to set meaningful filenames that correspond to the titles of the topics, which is important for better indexing/ranking of the pages by search engines, etc. For example: If I have a topic named "User Interface", it shoul [...]