User's Discussions

What's the recommended process to update HelpSmith regardless of the version being upgraded? Can you install the new version(s) right over the existing installation (being sure note if it's 32-bit or 64-bit) or should the previous version be uninstalled first?

If we use HelpSmith Terminal Server Edition with floating licenses, will it be possible to edit the same help project by multiple users?

How can I delete all unused images in my project?

We created a help file with HelpSmith that we plan to translate into other languages. In the help project, we need to translate TOC titles, content of help topics, texts in screenshots, texts in image annotations, keywords, and other texts. Can you provide more information on the translation capabilities: Is it possible to translate texts in t [...]

We have a HelpSmith project that we use to produce our web-based help system, and it works just fine. When we generate a PDF manual, we need to change some page settings, such as page size, margins, etc. The Page Properties button in the toolbar does not seem to work. Q: How can we change the PDF's page settings?

When I click Project>Compile in HelpSmith to produce a web help system, it opens the generated help system in the browser and everything works fine. But if I launch the generated index.htm file manually in Windows explorer, some functions do not seem to work. For example, I cannot select a topic in the TOC, search topics by keywords, etc. H [...]

When I compile a help project, the compilation window shows some warnings saying that the help project contains an invalid hyperlink, and so on. But how do I find where the broken hyperlink is located?

Please tell me how to divide the paragraph in HelpSmith. I want to break up a paragraph on one page and express it in two paragraphs.

In our web help system, we have a "Send comments on this topic" link in the top-right corner of each topic. It works fine, but I need to change the email address to which the email messages will be sent. How do I edit this link?