User's Discussions

In our web help system, we have links to external websites. While some of the linked websites are displayed properly, the other websites are not displayed. For example, if you click on such a hyperlink, you will get an error like "Refused to connect" (Chrome) or "Can't Open This Page" (Firefox). Q: How can we solve this problem?

Is it possible to use Xml Content Translator tool to translate the texts in our HelpSmith project into other languages? What we need to do is: Translate a copy of the existing help project. Translate texts with an automated translation service like Google Translate. Edit the translated texts manually to improve quality. Translate the text and [...]

In our help project, we have a couple of styles which seem to be unused. However, we would like to ensure that those styles can be deleted. Is it possible to find all the places where a specific style is used in the entire help project?

When capturing a screenshot I did not turn on the Capture Screenshot option in the Image Tool. Is it possible to add the mouse cursor to an existing screenshot somehow?

I'm using HelpSmith that includes spell checker dictionaries for English and French languages. But while the spell checker works for topics written in English, it does not seem to highlight misspelled words in French. How do I make the spell checker work for both languages?

We are using HelpSmith to create online help documentation for our company and need to customize the web help system's style. What is the easiest way to insert our company logo?

I'm using the HelpSmith's Image Tool to capture screenshots and then export control annotations into the help topic. Is there a way to change the font name and text color in the generated tables without editing each table individually?