User's Discussions
Topics in which Michael participated.
What is a .CHW file?
When I create a .CHM help file with HelpSmith, I also see an additional file with the .CHW extension in the output folder.
Can you please explain the purpose of this .CHW file? Should I distribute it with my .CHM help file, or it is a temporary file that I can delete?
Thank you!
Compiled help system does not display the topic titles?
When I compile my help project as a CHM file or Web Help system, it works fine, but when opening any topic, it does not display the topic's title.
What I am doing wrong?
Images not displayed after moving a help project (.HSM)
We are using HelpSmith for creating our documentation.
1.) Today I have moved one of our .HSM projects to a different location. When I open the .HSM project file, HelpSmith does not display any images.
2.) I also checked the Media Repository by clicking Project|Project Objects|Media Repository. While I can see the media files in the Project Med [...]
How to add a collapsible section? (problem with a table)
In my help file I want to put some content into a collapsible section, as implemented in one of your sample projects.
The Toggle JS script (which is available in the sample project) works fine for regular text, user instructions, etc.
Problem:
But when I try to apply the Toggle script to the annotation tables which are generated below a screens [...]
Is it possible to create a protected Web Help system? (Access restriction options?)
We want to publish a web-based documentation on our website, but we want to restrict access to some sections for specific users.
For example, we need to allow access to a web help section, or particular topics:
By user login/password.
By a special URL link/token.
Does HelpSmith provide an option to restrict access to the documentation?
Lifetime license or annual subscription?
I am considering purchasing a license for HelpSmith Standard or HelpSmith Professional edition.
Please let me know if the license cost is an annual subscription, or lifetime license?
If I purchase a license, will it include support and upgrades for one year?
Thanks!
How do I organize images in my HelpSmith project?
I have a big number of images and screenshots in my HelpSmith project. Currently I want to re-organize the project's Media Repository, so I can easily find and update them.
For example, I would like to organize my media files as follows:
Rename each image file according to the subject;
Move selected images to a topic-specific folder;
My quest [...]
Opening a specific topic in a Web Help system (by clicking on the "topic.htm" file)
I have generated a Web Help system with HelpSmith by importing topics from my Word document. HelpSmith has generated separate .HTM files for each topic in the Web Help's output folder.
But if I open one of the HTML files, it opens the Web Help system, but does not open the particular help topic. What I am doing wrong?
Interestingly, when th [...]
How to update a screenshot in my help project?
In my HelpSmith project, I have a screenshot which is used in multiple topics.
How can I replace/update the screenshot image with a newer version?
How to re-use topics from another help project? (Creating a library of shared topics)
Does HelpSmith provide the capability to re-use topics from another help project file (.HSM)?
For example, while working on a specific user manual, I would like to have the possibility to include a topic written for another manual.
Also, it would be useful to have the possibility to create a library of shared topics that could be added into a s [...]