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What's the recommended process to update HelpSmith regardless of the version being upgraded? Can you install the new version(s) right over the existing installation (being sure note if it's 32-bit or 64-bit) or should the previous version be uninstalled first?

We are looking for a help authoring tool and your HelpSmith product seems to be a suitable solution for our company. Is it possible for a team to work on the same project collaboratively? This is an important feature for our use.

While I'm evaluating help authoring tools to use for my application's help file, I have a couple of questions on HelpSmith: What are the trial limitations of the HelpSmith trial version? If I create a help project with the trial, will I be able to continue working on it after purchasing a license? Thank you.

I'm looking for a help authoring tool that can be recommended for use in our company. Q: Can I have a HelpSmith demo version for evaluation? Thank you!