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I've downloaded your HelpSmith software to create our online documentation which can be accessed by other people. Currently we have some questions on documentation publishing: Can we publish a generated Web Help system on our website? How can we publish a Web Help system for use within our organization? Is it possible to link to a specific top [...]

We are trying to test the context sensitive capabilities of the Web Help system that we have created with HelpSmith. Our developers would like to create links to specific topics by using the topic's textual ID instead of the Context number. However, no matter what identifier they are using, the Web Help display the first topic only. Do you you [...]

We are using HelpSmith to create online help documentation for our company and need to customize the web help system's style. What is the easiest way to insert our company logo?

In my HelpSmith project, I have a screenshot which is used in multiple topics. How can I replace/update the screenshot image with a newer version?

Is it possible to set Keywords and Description meta tags for individual topics? Can you provide instructions for this task?

Currently I'm working on linking a Web Help system with my website. I can open a specific topic in a new tab in the web browser by using a hyperlink like this: <a href="https://www.helpsmith.com/webhelp/topics/help-project.htm" target="_blank">Get Help</a> But how can I force the web browser to open the link in a new instance of the [...]

I have generated a Web Help system with HelpSmith by importing topics from my Word document. HelpSmith has generated separate .HTM files for each topic in the Web Help's output folder. But if I open one of the HTML files, it opens the Web Help system, but does not open the particular help topic. What I am doing wrong? Interestingly, when th [...]

In my help file I want to put some content into a collapsible section, as implemented in one of your sample projects. The Toggle JS script (which is available in the sample project) works fine for regular text, user instructions, etc. Problem: But when I try to apply the Toggle script to the annotation tables which are generated below a screens [...]

We are using HelpSmith for creating our documentation. 1.) Today I have moved one of our .HSM projects to a different location. When I open the .HSM project file, HelpSmith does not display any images. 2.) I also checked the Media Repository by clicking Project|Project Objects|Media Repository. While I can see the media files in the Project Med [...]

When I compile my help project as a CHM file or Web Help system, it works fine, but when opening any topic, it does not display the topic's title. What I am doing wrong?