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I've downloaded your HelpSmith software to create our online documentation which can be accessed by other people. Currently we have some questions on documentation publishing: Can we publish a generated Web Help system on our website? How can we publish a Web Help system for use within our organization? Is it possible to link to a specific top [...]

I have a help project in which I want to add a Related Links section at the bottom of each topic. My questions: How do I setup a Related Links section to display topics associated by keywords? Is it possible to apply these links to multiple topics? Thanks!

In our help system, we have a breadcrumb that shows the location of the current topic in the header. What we want to do for the breadcrumb path is: Change the style of hyperlinks (regular, hover style); Change or disable the "<Root level>" text; Change the delimiter from the ">" char to "|" char. How can we do that?

We are trying to test the context sensitive capabilities of the Web Help system that we have created with HelpSmith. Our developers would like to create links to specific topics by using the topic's textual ID instead of the Context number. However, no matter what identifier they are using, the Web Help display the first topic only. Do you you [...]

I have created a .CHM help file and copied it to our network, so my co-workers could check it out. However, when they open the .CHM file, they can see the list of topics on the Contents tab (i.e. in the TOC), but not the content of the topics. When clicking on any topic, no content is displayed on the right side. What am I doing wrong?

We are using HelpSmith to create online help documentation for our company and need to customize the web help system's style. What is the easiest way to insert our company logo?

Is it possible to set Keywords and Description meta tags for individual topics? Can you provide instructions for this task?

Currently I'm working on linking a Web Help system with my website. I can open a specific topic in a new tab in the web browser by using a hyperlink like this: <a href="https://www.helpsmith.com/webhelp/topics/help-project.htm" target="_blank">Get Help</a> But how can I force the web browser to open the link in a new instance of the [...]

I have generated a Web Help system with HelpSmith by importing topics from my Word document. HelpSmith has generated separate .HTM files for each topic in the Web Help's output folder. But if I open one of the HTML files, it opens the Web Help system, but does not open the particular help topic. What I am doing wrong? Interestingly, when th [...]

In my help file I want to put some content into a collapsible section, as implemented in one of your sample projects. The Toggle JS script (which is available in the sample project) works fine for regular text, user instructions, etc. Problem: But when I try to apply the Toggle script to the annotation tables which are generated below a screens [...]