User's Discussions

We currently have documentation created using RoboHelp, but we are considering switching to HelpSmith. Q: What would be the best method for exporting a RoboHelp project to HelpSmith while preserving the table of contents (TOC) hierarchy and CSS styles?

In our .CHM help file, we have several videos embedded from our YouTube channel. These videos worked fine before, but now the CHM viewer is displaying an error message instead of playing the video. Q: We would like to know what could be causing this issue and how we can fix it.

When I set up the style for the export of annotation tables I cannot find the option to use a style I already created. Is it possible to select a predefined style?

<li styleclass="0_MC_P_Plain,2_MC"> <text styleclass="T_Normal">S</text> <text styleclass="Text 78">toppers </text> <text styleclass="T_Normal">10 </text> <text styleclass="Text 78">en </text> <text styleclass="T_Normal">11 openen / wacht sensors [...]

I've created a webhelp system using HelpSmith and it works just fine. Q: Can you provide some instructions on how to add a favicon?

I've created a new HelpSmith project and compiled it as a web help system. The URL link to the topic looks like: http://127.0.0.1:8080/WebHelp/idh-topic10.html How do I define a meaningful URL link for my topics (like you have in the sample help projects)?

We have almost completed the creation of a web help system with HelpSmith. I have a couple of questions: How can we publish the help system on our website? Is Web Help compatible with a website created using WordPress?

We have documentation that was generated using another help authoring tool. While HelpSmith seems like a better fit for our needs, we need to migrate the existing documentation in order to retain styles and other formatting. Q: What is the best way to import the existing documentation into HelpSmith?

I am a licensed user ver 10 I use Telugu language for creating Chm files. I am able to enter text in the topic. But in the left panel I am getting ???? marks. Please resolve.

I'm a creating a help system and would like to add a link that jumps to a specific point, for example, in the middle of a topic. Does HelpSmith include such a feature?