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We need to create a help system for our product. Is it possible to open a specific topic in the help system from a specific page in our application?

When I create a .CHM help file with HelpSmith, I also see an additional file with the .CHW extension in the output folder. Can you please explain the purpose of this .CHW file? Should I distribute it with my .CHM help file, or it is a temporary file that I can delete? Thank you!

I need to paste some code examples to my help file, which should be formatted according to the style used in a specific programming language (e.g. PHP, Python, HTML, etc.) for function names, variables, keywords, etc. But when I copy/paste the code into a topic, it is displayed as plain text. How do I format the code in help documentation with [...]

I am creating a FAQ section that will contain a list of questions linking to the appropriate answers. The answers can be located within the same topic, or in other help topics. What I need to do is to link directly to a specific place in a topic. For example, when the user clicks on such a link, the help system should scroll directly to the app [...]

How can I change the width of the left hand menu (TOC frame) in the CHM help file compiled with HelpSmith?

When I generate a .CHM help file, HelpSmith does not show any errors in the Compilation Log window. But when the compilation is complete, I cannot open my CHM help file. If I create the online web help system in the HTML format, it works correctly. How can I fix this problem with the CHM?

Is it possible to add more than one email addresses in a "mailto:" hyperlink? I have tried to add 2 email addresses separated by a semi color, but it does not work. Please advise.

I would like to add a description to an image contained in a topic of my Web Help system. For example: <img src="..." alt="Application settings window" /> My question: Is it possible to add the "alt=" attribute to the images in HelpSmith?

I'm using the HelpSmith's Image Tool to annotate screenshots of my application. When I capture a screenshot, add annotations for controls, and then export the annotations into the topic, HelpSmith scales down the size of some sub-images for controls which are generated below the main screenshot image. Is it possible to disable the scaling for t [...]