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I have created a help file with HelpSmith, in which I want to reference the users to additional information that is available in external PDF documents. How can I link to an external PDF document?

I am using HelpSmith trial version to create an online system that should work over network. When I compile my help project to the Web Help format, it works perfectly while HelpSmith is still running (i.e. via the HelpSmith's web server). But if I close HelpSmith or move the Web Help files to another directly, there is no TOC synchronization, a [...]

How can I apply the "Right Justified" alignment to the footer area of the Web Help layout?

I want the users of my Web Help system to have the "Phrase" search option instead of the "Any words" option (on the Search tab) for better search results. Is it possible to select the "Phrase" mode as the default setting?

I've hidden a topic by selecting the "Hidden" option in the topic properties dialog. In the compiled help file, the topic is not visible in the Contents tree, but I can still access it via the Search tab. How can I fix this?

I have a Breadcrumb object in the template that applies to the topics in my .CHM help file and Web Help system that I'm creating with HelpSmith. However, the Breadcrumb displays the path to the selected topic as regular text. How can I enable clickable hyperlinks in the Breadcrumb's path, so the user of the help file can follow to the appropri [...]

I have a video tutorial located on my YouTube channel. Q: Is it possible to insert a YouTube video into a topic in my help file?

When I export my help project as a web help system, the filenames of my topics are named like "idh-topic10.htm". I would like to set meaningful filenames that correspond to the titles of the topics, which is important for better indexing/ranking of the pages by search engines, etc. For example: If I have a topic named "User Interface", it shoul [...]

We are using Web Help template in our software. There is no Print Preview or Print button included into Web Help template page. Just wonder if it is possible to include it to template for user to have an easy way of printing one page, one topic at the time.

In our web help system, we have links to external websites. While some of the linked websites are displayed properly, the other websites are not displayed. For example, if you click on such a hyperlink, you will get an error like "Refused to connect" (Chrome) or "Can't Open This Page" (Firefox). Q: How can we solve this problem?