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I'm using tab stops to align text in a help topic. While editing the topic in HelpSmith, the tab stops work fine. But when I create CHM help file or Web Help, the lines are not formatted properly. How can I fix this, so that the lines to be formatted properly both in HelpSmith and in compiled help file?

When I export my help project as a web help system, the filenames of my topics are named like "idh-topic10.htm". I would like to set meaningful filenames that correspond to the titles of the topics, which is important for better indexing/ranking of the pages by search engines, etc. For example: If I have a topic named "User Interface", it shoul [...]

When I click Project>Compile in HelpSmith to produce a web help system, it opens the generated help system in the browser and everything works fine. But if I launch the generated index.htm file manually in Windows explorer, some functions do not seem to work. For example, I cannot select a topic in the TOC, search topics by keywords, etc. H [...]

I am using HelpSmith trial version to create an online system that should work over network. When I compile my help project to the Web Help format, it works perfectly while HelpSmith is still running (i.e. via the HelpSmith's web server). But if I close HelpSmith or move the Web Help files to another directly, there is no TOC synchronization, a [...]

I want the users of my Web Help system to have the "Phrase" search option instead of the "Any words" option (on the Search tab) for better search results. Is it possible to select the "Phrase" mode as the default setting?

I've downloaded your HelpSmith software to create our online documentation which can be accessed by other people. Currently we have some questions on documentation publishing: Can we publish a generated Web Help system on our website? How can we publish a Web Help system for use within our organization? Is it possible to link to a specific top [...]

I've hidden a topic by selecting the "Hidden" option in the topic properties dialog. In the compiled help file, the topic is not visible in the Contents tree, but I can still access it via the Search tab. How can I fix this?

I have created a help file with HelpSmith, in which I want to reference the users to additional information that is available in external PDF documents. How can I link to an external PDF document?

We are using Web Help template in our software. There is no Print Preview or Print button included into Web Help template page. Just wonder if it is possible to include it to template for user to have an easy way of printing one page, one topic at the time.

Can I use HelpSmith to create documentation on Mac? Currently I'm using HelpSmith trial under Parallels on my Macbook Pro. But will the produced help files and documents work on a Mac?