Popular Topics

We are looking for a help authoring tool and your HelpSmith product seems to be a suitable solution for our company. Is it possible for a team to work on the same project collaboratively? This is an important feature for our use.

How can I delete all unused images in my project?

We are using HelpSmith to create online help documentation for our company and need to customize the web help system's style. What is the easiest way to insert our company logo?

I am evaluating the HelpSmith trial and it seems very good for my needs. Just wondering, does HelpSmith allows reusing an image in other topics? For example, if I have inserted an image in one topic, can I insert it (i.e. link to the same image file), in another topic. If so, when I need to update the image (e.g. a screenshot of my application) [...]

Is it possible to set Keywords and Description meta tags for individual topics? Can you provide instructions for this task?

When capturing a screenshot I did not turn on the Capture Screenshot option in the Image Tool. Is it possible to add the mouse cursor to an existing screenshot somehow?

Currently I'm working on linking a Web Help system with my website. I can open a specific topic in a new tab in the web browser by using a hyperlink like this: <a href="https://www.helpsmith.com/webhelp/topics/help-project.htm" target="_blank">Get Help</a> But how can I force the web browser to open the link in a new instance of the [...]

Do you have tips how we could set up 2 Language projects (German / English). Does HelpSmith support such projects, which should be equal in the topis, but have different languages. Thank you for your help.

I've been using the HelpSmith help authoring tool to create help files and manuals for about a year. I use Keywords to create the Index section of my help file, but wondering what is the difference between Keywords and A-Keywords? Can you please provide an example of using A-Keywords?

I have generated a Web Help system with HelpSmith by importing topics from my Word document. HelpSmith has generated separate .HTM files for each topic in the Web Help's output folder. But if I open one of the HTML files, it opens the Web Help system, but does not open the particular help topic. What I am doing wrong? Interestingly, when th [...]