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When I click Project>Compile in HelpSmith to produce a web help system, it opens the generated help system in the browser and everything works fine. But if I launch the generated index.htm file manually in Windows explorer, some functions do not seem to work. For example, I cannot select a topic in the TOC, search topics by keywords, etc. H [...]

How do I set/control the size of the image, the size of the annotations (e.g. balloons) within the image, and the size of the annotations in the tables below the image? When I change the size of the image in the topic editor, it seems like it also scales the size of balloons, control annotations, etc.

How can I apply the "Right Justified" alignment to the footer area of the Web Help layout?

I want the users of my Web Help system to have the "Phrase" search option instead of the "Any words" option (on the Search tab) for better search results. Is it possible to select the "Phrase" mode as the default setting?

I've hidden a topic by selecting the "Hidden" option in the topic properties dialog. In the compiled help file, the topic is not visible in the Contents tree, but I can still access it via the Search tab. How can I fix this?

We need to create a help system for our product. Is it possible to open a specific topic in the help system from a specific page in our application?

I am a registered user and need to transfer HelpSmith to another machine. How do I transfer my license to another computer?

We are using Web Help template in our software. There is no Print Preview or Print button included into Web Help template page. Just wonder if it is possible to include it to template for user to have an easy way of printing one page, one topic at the time.

In our web help system, we have links to external websites. While some of the linked websites are displayed properly, the other websites are not displayed. For example, if you click on such a hyperlink, you will get an error like "Refused to connect" (Chrome) or "Can't Open This Page" (Firefox). Q: How can we solve this problem?

I'm looking for a help authoring tool that can be recommended for use in our company. Q: Can I have a HelpSmith demo version for evaluation? Thank you!