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I want the users of my Web Help system to have the "Phrase" search option instead of the "Any words" option (on the Search tab) for better search results. Is it possible to select the "Phrase" mode as the default setting?

How can I create and use Context Sensitive Help? What I need is to integrate my .CHM help file that I've created with HelpSmith with my application. For example, I need to display a specific topic within my CHM file from a form.

I've hidden a topic by selecting the "Hidden" option in the topic properties dialog. In the compiled help file, the topic is not visible in the Contents tree, but I can still access it via the Search tab. How can I fix this?

I have a Breadcrumb object in the template that applies to the topics in my .CHM help file and Web Help system that I'm creating with HelpSmith. However, the Breadcrumb displays the path to the selected topic as regular text. How can I enable clickable hyperlinks in the Breadcrumb's path, so the user of the help file can follow to the appropri [...]

While I'm evaluating help authoring tools to use for my application's help file, I have a couple of questions on HelpSmith: What are the trial limitations of the HelpSmith trial version? If I create a help project with the trial, will I be able to continue working on it after purchasing a license? Thank you.

I am a registered user and need to transfer HelpSmith to another machine. How do I transfer my license to another computer?

When I export my help project as a web help system, the filenames of my topics are named like "idh-topic10.htm". I would like to set meaningful filenames that correspond to the titles of the topics, which is important for better indexing/ranking of the pages by search engines, etc. For example: If I have a topic named "User Interface", it shoul [...]

We are using Web Help template in our software. There is no Print Preview or Print button included into Web Help template page. Just wonder if it is possible to include it to template for user to have an easy way of printing one page, one topic at the time.

In our web help system, we have links to external websites. While some of the linked websites are displayed properly, the other websites are not displayed. For example, if you click on such a hyperlink, you will get an error like "Refused to connect" (Chrome) or "Can't Open This Page" (Firefox). Q: How can we solve this problem?

I'm translating a copy my help project into a different language as explained in the HelpSmith's manual here. It seems to work fine, but I'm wondering if it is possible to display the texts like the "Table of Contents", "Index", etc. in a different language? How do I translate these texts? Thanks!