User's Discussions

I am evaluating the HelpSmith trial and it seems very good for my needs. Just wondering, does HelpSmith allows reusing an image in other topics? For example, if I have inserted an image in one topic, can I insert it (i.e. link to the same image file), in another topic. If so, when I need to update the image (e.g. a screenshot of my application) [...]

I have created a help file with HelpSmith, in which I want to reference the users to additional information that is available in external PDF documents. How can I link to an external PDF document?

When I compile my help project as a CHM file or Web Help system, it works fine, but when opening any topic, it does not display the topic's title. What I am doing wrong?

We need to create a help system for our product. Is it possible to open a specific topic in the help system from a specific page in our application?

We want to publish a web-based documentation on our website, but we want to restrict access to some sections for specific users. For example, we need to allow access to a web help section, or particular topics: By user login/password. By a special URL link/token. Does HelpSmith provide an option to restrict access to the documentation?

I am considering purchasing a license for HelpSmith Standard or HelpSmith Professional edition. Please let me know if the license cost is an annual subscription, or lifetime license? If I purchase a license, will it include support and upgrades for one year? Thanks!

I have a big number of images and screenshots in my HelpSmith project. Currently I want to re-organize the project's Media Repository, so I can easily find and update them. For example, I would like to organize my media files as follows: Rename each image file according to the subject; Move selected images to a topic-specific folder; My quest [...]

In my HelpSmith project, I have a screenshot which is used in multiple topics. How can I replace/update the screenshot image with a newer version?

I am using HelpSmith trial version to create an online system that should work over network. When I compile my help project to the Web Help format, it works perfectly while HelpSmith is still running (i.e. via the HelpSmith's web server). But if I close HelpSmith or move the Web Help files to another directly, there is no TOC synchronization, a [...]