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I have a Web Help system, but do not have the source .HSM help project. Is it possible to import the topics, images, keywords, and other data from the existing help system to my HelpSmith project (.HSM)?

We are using HelpSmith for creating our documentation. 1.) Today I have moved one of our .HSM projects to a different location. When I open the .HSM project file, HelpSmith does not display any images. 2.) I also checked the Media Repository by clicking Project|Project Objects|Media Repository. While I can see the media files in the Project Med [...]

I need to paste some code examples to my help file, which should be formatted according to the style used in a specific programming language (e.g. PHP, Python, HTML, etc.) for function names, variables, keywords, etc. But when I copy/paste the code into a topic, it is displayed as plain text. How do I format the code in help documentation with [...]

I am creating a FAQ section that will contain a list of questions linking to the appropriate answers. The answers can be located within the same topic, or in other help topics. What I need to do is to link directly to a specific place in a topic. For example, when the user clicks on such a link, the help system should scroll directly to the app [...]

I'm using the HelpSmith's Image Tool to annotate screenshots of my application. When I capture a screenshot, add annotations for controls, and then export the annotations into the topic, HelpSmith scales down the size of some sub-images for controls which are generated below the main screenshot image. Is it possible to disable the scaling for t [...]

In our web help system, we have links to external websites. While some of the linked websites are displayed properly, the other websites are not displayed. For example, if you click on such a hyperlink, you will get an error like "Refused to connect" (Chrome) or "Can't Open This Page" (Firefox). Q: How can we solve this problem?

I'm translating a copy my help project into a different language as explained in the HelpSmith's manual here. It seems to work fine, but I'm wondering if it is possible to display the texts like the "Table of Contents", "Index", etc. in a different language? How do I translate these texts? Thanks!

Is it possible to add more than one email addresses in a "mailto:" hyperlink? I have tried to add 2 email addresses separated by a semi color, but it does not work. Please advise.

I'm using the HelpSmith's Image Tool to create screenshots for my help file. I would like to add the mouse cursor to some of the screenshots (e.g. over a menu item). Does HelpSmith allow adding the mouse cursor to an image?

We need to create a help system for our product. Is it possible to open a specific topic in the help system from a specific page in our application?