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Making Help Authoring a Pleasure To Do

Popular Topics

Most popular topics discussed by the users.

How to update a screenshot in my help project?

In my HelpSmith project, I have a screenshot which is used in multiple topics. How can I replace/update the screenshot image with a newer version?
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51

Updating/Upgrading HelpSmith

What's the recommended process to update HelpSmith regardless of the version being upgraded? Can you install the new version(s) right over the existing installation (being sure note if it's 32-bit or 64-bit) or should the previous version be uninstalled first?
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41

How to publish a Web Help system?

I've downloaded your HelpSmith software to create our online documentation which can be accessed by other people. Currently we have some questions on documentation publishing: Can we publish a generated Web Help system on our website? How can we publish a Web Help system for use within our organization? Is it possible to link to a specific top [...]
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67

How to install HelpSmith on a terminal server?

We are considering HelpSmith Terminal Server edition (floating licenses) for use in our company. Can you provide more information on HelpSmith Terminal Server edition: How can we install it in our network? How do we manage floating licenses? What are terminal server requirements? Can HelpSmith be installed on Citrix server? Thank you!
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51

UNICODE characters not appearing in left panel in CHM file

I am a licensed user ver 10 I use Telugu language for creating Chm files. I am able to enter text in the topic. But in the left panel I am getting ???? marks. Please resolve.
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27

How to create bulleted and numbered lists quickly

When editing the content of a topic in my help project, I often find myself needing to create bulleted and numbered lists with the same font and indentation settings. Q: Is there a quick way to create these lists with the desired settings?
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37

How to translate a help project into other languages?

We created a help file with HelpSmith that we plan to translate into other languages. In the help project, we need to translate TOC titles, content of help topics, texts in screenshots, texts in image annotations, keywords, and other texts. Can you provide more information on the translation capabilities: Is it possible to translate texts in t [...]
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55

Copy topics from another HelpSmith project?

Is it possible to copy topics between different HelpSmith projects? For example, I would like to copy topics to my current help project from another project. Please advise.
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35

Working on the same help project by a team

We are looking for a help authoring tool and your HelpSmith product seems to be a suitable solution for our company. Is it possible for a team to work on the same project collaboratively? This is an important feature for our use.
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45

How to integrate help system with .NET app?

We are using HelpSmith to create documentation for our desktop software. Q: How can we integrate the generated help system with our .NET application?
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46
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