Popular Topics

In my HelpSmith project, I have a screenshot which is used in multiple topics. How can I replace/update the screenshot image with a newer version?

I've downloaded your HelpSmith software to create our online documentation which can be accessed by other people. Currently we have some questions on documentation publishing: Can we publish a generated Web Help system on our website? How can we publish a Web Help system for use within our organization? Is it possible to link to a specific top [...]

What's the recommended process to update HelpSmith regardless of the version being upgraded? Can you install the new version(s) right over the existing installation (being sure note if it's 32-bit or 64-bit) or should the previous version be uninstalled first?

We are considering HelpSmith Terminal Server edition (floating licenses) for use in our company. Can you provide more information on HelpSmith Terminal Server edition: How can we install it in our network? How do we manage floating licenses? What are terminal server requirements? Can HelpSmith be installed on Citrix server? Thank you!

We created a help file with HelpSmith that we plan to translate into other languages. In the help project, we need to translate TOC titles, content of help topics, texts in screenshots, texts in image annotations, keywords, and other texts. Can you provide more information on the translation capabilities: Is it possible to translate texts in t [...]

Is it possible to copy topics between different HelpSmith projects? For example, I would like to copy topics to my current help project from another project. Please advise.

We are using HelpSmith to create documentation for our desktop software. Q: How can we integrate the generated help system with our .NET application?

I am considering purchasing a license for HelpSmith Professional or Ultimate edition. Please let me know if the license cost is an annual subscription or lifetime license? If I purchase a license, will it include support and upgrades for one year? Thanks!

Is it possible to use Xml Content Translator tool to translate the texts in our HelpSmith project into other languages? What we need to do is: Translate a copy of the existing help project. Translate texts with an automated translation service like Google Translate. Edit the translated texts manually to improve quality. Translate the text and [...]

When I create a numbered list by clicking the Write|Numbering button, the selected paragraphs turn into numbered list as expected like: Lorem ipsum dolor Lorem ipsum dolor Lorem ipsum dolor However, in some cases, when I create a new list or insert a new paragraph into an existing list, several paragraphs of this list have the same number (1 [...]