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Making Help Authoring a Pleasure To Do

Publishing a web help system on a WordPress website

We have almost completed the creation of a web help system with HelpSmith. I have a couple of questions: How can we publish the help system on our website? Is Web Help compatible with a website created using WordPress?
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26

How to import documentation from another help authoring tool

We have documentation that was generated using another help authoring tool. While HelpSmith seems like a better fit for our needs, we need to migrate the existing documentation in order to retain styles and other formatting. Q: What is the best way to import the existing documentation into HelpSmith?
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43

Customization options for a help system

We are evaluating different help authoring tools and we like the features (such as batch compilation, build tags, image annotations, etc.) offered by HelpSmith, which can be useful for our documentation. I would like to learn more about customization options that HelpSmith provides to design the style of our help files and manuals.
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31

How to paste plain text without styles

When I copy some text from a web page in the browser, and then paste it (by pressing Ctrl+V) into a topic, it seems like HelpSmith inserts the text using the font style which is the same as on the webpage. Q: Is it possible to paste text without a style?
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34

UNICODE characters not appearing in left panel in CHM file

I am a licensed user ver 10 I use Telugu language for creating Chm files. I am able to enter text in the topic. But in the left panel I am getting ???? marks. Please resolve.
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26

How to create bulleted and numbered lists quickly

When editing the content of a topic in my help project, I often find myself needing to create bulleted and numbered lists with the same font and indentation settings. Q: Is there a quick way to create these lists with the desired settings?
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41

How to open the last edited project automatically

I would like the project that was last edited to be automatically opened when the HelpSmith starts. This way, the user can quickly continue working from the same point. Does HelpSmith have an option to open the last edited project file?
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27

How to insert a link to jump to a specific place in a topic?

I'm a creating a help system and would like to add a link that jumps to a specific point, for example, in the middle of a topic. Does HelpSmith include such a feature?
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36

Working on the same help project by a team

We are looking for a help authoring tool and your HelpSmith product seems to be a suitable solution for our company. Is it possible for a team to work on the same project collaboratively? This is an important feature for our use.
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47

Updating/Upgrading HelpSmith

What's the recommended process to update HelpSmith regardless of the version being upgraded? Can you install the new version(s) right over the existing installation (being sure note if it's 32-bit or 64-bit) or should the previous version be uninstalled first?
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41
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