I have created a .CHM help file and copied it to our network, so my co-workers could check it out. However, when they open the .CHM file, they can see the list of topics on the Contents tab (i.e. in the TOC), but not the content of the topics. When clicking on any topic, no content is displayed on the right side. What am I doing wrong?

Where can I set the "new page for each topic" option for the PDF document that I'm creating with HelpSmith?

I would like to use the Modern Blue template, but customize the colors of the backgrounds. How can I do that?

How can I customize the size of the non-scrolling area? I have tried to edit the non-scroll area settings, but could not do it.

How do I create a separate URL link for each topic in my web help system? I need to be able to email a link to a specific topic to the users of my application? Thank you!

We are trying to test the context sensitive capabilities of the Web Help system that we have created with HelpSmith. Our developers would like to create links to specific topics by using the topic's textual ID instead of the Context number. However, no matter what identifier they are using, the Web Help display the first topic only. Do you you [...]

I'm writing a help file for our software product, which consists of several applications (or sub-products). We have a HelpSmith help project that includes topics for all the included applications, but I also want to produce separate help files for each of the sub-products. I read your manual on the conditional compilation capabilities (Build Ta [...]

Currently I'm working on linking a Web Help system with my website. I can open a specific topic in a new tab in the web browser by using a hyperlink like this: <a href="https://www.helpsmith.com/webhelp/topics/help-project.htm" target="_blank">Get Help</a> But how can I force the web browser to open the link in a new instance of the [...]

I want the users of my Web Help system to have the "Phrase" search option instead of the "Any words" option (on the Search tab) for better search results. Is it possible to select the "Phrase" mode as the default setting?

How can I apply the "Right Justified" alignment to the footer area of the Web Help layout?