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Making Help Authoring a Pleasure To Do

Is it possible to re-use the same image in multiple topics?

I am evaluating the HelpSmith trial and it seems very good for my needs. Just wondering, does HelpSmith allows reusing an image in other topics? For example, if I have inserted an image in one topic, can I insert it (i.e. link to the same image file), in another topic. If so, when I need to update the image (e.g. a screenshot of my application) [...]
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26

How to link to an external PDF file from a topic of my help file

I have created a help file with HelpSmith, in which I want to reference the users to additional information that is available in external PDF documents. How can I link to an external PDF document?
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23

What is a .CHW file?

When I create a .CHM help file with HelpSmith, I also see an additional file with the .CHW extension in the output folder. Can you please explain the purpose of this .CHW file? Should I distribute it with my .CHM help file, or it is a temporary file that I can delete? Thank you!
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18

Compiled help system does not display the topic titles?

When I compile my help project as a CHM file or Web Help system, it works fine, but when opening any topic, it does not display the topic's title. What I am doing wrong?
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13

Images not displayed after moving a help project (.HSM)

We are using HelpSmith for creating our documentation. 1.) Today I have moved one of our .HSM projects to a different location. When I open the .HSM project file, HelpSmith does not display any images. 2.) I also checked the Media Repository by clicking Project|Project Objects|Media Repository. While I can see the media files in the Project Med [...]
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22

How to add a collapsible section? (problem with a table)

In my help file I want to put some content into a collapsible section, as implemented in one of your sample projects. The Toggle JS script (which is available in the sample project) works fine for regular text, user instructions, etc. Problem: But when I try to apply the Toggle script to the annotation tables which are generated below a screens [...]
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26

Is it possible to create a protected Web Help system? (Access restriction options?)

We want to publish a web-based documentation on our website, but we want to restrict access to some sections for specific users. For example, we need to allow access to a web help section, or particular topics: By user login/password. By a special URL link/token. Does HelpSmith provide an option to restrict access to the documentation?
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12

How do I organize images in my HelpSmith project?

I have a big number of images and screenshots in my HelpSmith project. Currently I want to re-organize the project's Media Repository, so I can easily find and update them. For example, I would like to organize my media files as follows: Rename each image file according to the subject; Move selected images to a topic-specific folder; My quest [...]
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23

Opening a specific topic in a Web Help system (by clicking on the "topic.htm" file)

I have generated a Web Help system with HelpSmith by importing topics from my Word document. HelpSmith has generated separate .HTM files for each topic in the Web Help's output folder. But if I open one of the HTML files, it opens the Web Help system, but does not open the particular help topic. What I am doing wrong? Interestingly, when th [...]
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28

How to re-use topics from another help project? (Creating a library of shared topics)

Does HelpSmith provide the capability to re-use topics from another help project file (.HSM)? For example, while working on a specific user manual, I would like to have the possibility to include a topic written for another manual. Also, it would be useful to have the possibility to create a library of shared topics that could be added into a s [...]
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15
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