In my help file, I have a video in one of the topics, which automatically begins to play when selecting the topic in the left hand side of the .CHM file. Is it possible to turn off the "auto play" option, so the user of the help file can play the video manually if he/she needs so. Please advise.

I have created a PDF document with HelpSmith by importing a Word file (.DOCX). HelpSmith automatically adds the numbering for chapters and sections, but in the original document I already have the numbering for my TOC items. Is it possible to disable the auto numbering function?

I'm using the HelpSmith's Image Tool to create screenshots for my help file. I would like to add the mouse cursor to some of the screenshots (e.g. over a menu item). Does HelpSmith allow adding the mouse cursor to an image?

I'm using the HelpSmith's Image Tool to annotate screenshots of my application. When I capture a screenshot, add annotations for controls, and then export the annotations into the topic, HelpSmith scales down the size of some sub-images for controls which are generated below the main screenshot image. Is it possible to disable the scaling for t [...]

How can I change the width of the left hand menu (TOC frame) in the CHM help file compiled with HelpSmith?

I am creating a FAQ section that will contain a list of questions linking to the appropriate answers. The answers can be located within the same topic, or in other help topics. What I need to do is to link directly to a specific place in a topic. For example, when the user clicks on such a link, the help system should scroll directly to the app [...]

I have compiled a help project as a CHM help file, but when I enter a keyword on the Search tab, it does not find any topics in the help file despite the topics actually contain text that matches the keyword. So my question is: How do I enable the search function in my CHM file?

I need to paste some code examples to my help file, which should be formatted according to the style used in a specific programming language (e.g. PHP, Python, HTML, etc.) for function names, variables, keywords, etc. But when I copy/paste the code into a topic, it is displayed as plain text. How do I format the code in help documentation with [...]

I am evaluating the HelpSmith trial and it seems very good for my needs. Just wondering, does HelpSmith allows reusing an image in other topics? For example, if I have inserted an image in one topic, can I insert it (i.e. link to the same image file), in another topic. If so, when I need to update the image (e.g. a screenshot of my application) [...]

I have created a help file with HelpSmith, in which I want to reference the users to additional information that is available in external PDF documents. How can I link to an external PDF document?