We are trying to test the context sensitive capabilities of the Web Help system that we have created with HelpSmith. Our developers would like to create links to specific topics by using the topic's textual ID instead of the Context number. However, no matter what identifier they are using, the Web Help display the first topic only. Do you you [...]

I'm writing a help file for our software product, which consists of several applications (or sub-products). We have a HelpSmith help project that includes topics for all the included applications, but I also want to produce separate help files for each of the sub-products. I read your manual on the conditional compilation capabilities (Build Ta [...]

Currently I'm working on linking a Web Help system with my website. I can open a specific topic in a new tab in the web browser by using a hyperlink like this: <a href="https://www.helpsmith.com/webhelp/topics/help-project.htm" target="_blank">Get Help</a> But how can I force the web browser to open the link in a new instance of the [...]

I want the users of my Web Help system to have the "Phrase" search option instead of the "Any words" option (on the Search tab) for better search results. Is it possible to select the "Phrase" mode as the default setting?

How can I apply the "Right Justified" alignment to the footer area of the Web Help layout?

I am using HelpSmith trial version to create an online system that should work over network. When I compile my help project to the Web Help format, it works perfectly while HelpSmith is still running (i.e. via the HelpSmith's web server). But if I close HelpSmith or move the Web Help files to another directly, there is no TOC synchronization, a [...]

Can I use HelpSmith to create documentation on Mac? Currently I'm using HelpSmith trial under Parallels on my Macbook Pro. But will the produced help files and documents work on a Mac?

How do I set/control the size of the image, the size of the annotations (e.g. balloons) within the image, and the size of the annotations in the tables below the image? When I change the size of the image in the topic editor, it seems like it also scales the size of balloons, control annotations, etc.