When I create a .CHM help file with HelpSmith, I also see an additional file with the .CHW extension in the output folder. Can you please explain the purpose of this .CHW file? Should I distribute it with my .CHM help file, or it is a temporary file that I can delete? Thank you!

When I compile my help project as a CHM file or Web Help system, it works fine, but when opening any topic, it does not display the topic's title. What I am doing wrong?

We are using HelpSmith for creating our documentation. 1.) Today I have moved one of our .HSM projects to a different location. When I open the .HSM project file, HelpSmith does not display any images. 2.) I also checked the Media Repository by clicking Project|Project Objects|Media Repository. While I can see the media files in the Project Med [...]

In my help file I want to put some content into a collapsible section, as implemented in one of your sample projects. The Toggle JS script (which is available in the sample project) works fine for regular text, user instructions, etc. Problem: But when I try to apply the Toggle script to the annotation tables which are generated below a screens [...]

We want to publish a web-based documentation on our website, but we want to restrict access to some sections for specific users. For example, we need to allow access to a web help section, or particular topics: By user login/password. By a special URL link/token. Does HelpSmith provide an option to restrict access to the documentation?

I have a big number of images and screenshots in my HelpSmith project. Currently I want to re-organize the project's Media Repository, so I can easily find and update them. For example, I would like to organize my media files as follows: Rename each image file according to the subject; Move selected images to a topic-specific folder; My quest [...]

I have generated a Web Help system with HelpSmith by importing topics from my Word document. HelpSmith has generated separate .HTM files for each topic in the Web Help's output folder. But if I open one of the HTML files, it opens the Web Help system, but does not open the particular help topic. What I am doing wrong? Interestingly, when th [...]

Does HelpSmith provide the capability to re-use topics from another help project file (.HSM)? For example, while working on a specific user manual, I would like to have the possibility to include a topic written for another manual. Also, it would be useful to have the possibility to create a library of shared topics that could be added into a s [...]

I have a Web Help system, but do not have the source .HSM help project. Is it possible to import the topics, images, keywords, and other data from the existing help system to my HelpSmith project (.HSM)?

When I click on the Write|Styles button, the Styles pane does not appear. How can I fix that?