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In our web help system, we have links to external websites. While some of the linked websites are displayed properly, the other websites are not displayed. For example, if you click on such a hyperlink, you will get an error like "Refused to connect" (Chrome) or "Can't Open This Page" (Firefox). Q: How can we solve this problem?

I'm translating a copy my help project into a different language as explained in the HelpSmith's manual here. It seems to work fine, but I'm wondering if it is possible to display the texts like the "Table of Contents", "Index", etc. in a different language? How do I translate these texts? Thanks!

When I click Project>Compile in HelpSmith to produce a web help system, it opens the generated help system in the browser and everything works fine. But if I launch the generated index.htm file manually in Windows explorer, some functions do not seem to work. For example, I cannot select a topic in the TOC, search topics by keywords, etc. H [...]

Can I use HelpSmith to create documentation on Mac? Currently I'm using HelpSmith trial under Parallels on my Macbook Pro. But will the produced help files and documents work on a Mac?

How do I create a separate URL link for each topic in my web help system? I need to be able to email a link to a specific topic to the users of my application? Thank you!

I have a Web Help system, but do not have the source .HSM help project. Is it possible to import the topics, images, keywords, and other data from the existing help system to my HelpSmith project (.HSM)?

We need to create a help system for our product. Is it possible to open a specific topic in the help system from a specific page in our application?

I need to paste some code examples to my help file, which should be formatted according to the style used in a specific programming language (e.g. PHP, Python, HTML, etc.) for function names, variables, keywords, etc. But when I copy/paste the code into a topic, it is displayed as plain text. How do I format the code in help documentation with [...]

I am creating a FAQ section that will contain a list of questions linking to the appropriate answers. The answers can be located within the same topic, or in other help topics. What I need to do is to link directly to a specific place in a topic. For example, when the user clicks on such a link, the help system should scroll directly to the app [...]

Is it possible to add more than one email addresses in a "mailto:" hyperlink? I have tried to add 2 email addresses separated by a semi color, but it does not work. Please advise.