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I have created a .CHM help file and copied it to our network, so my co-workers could check it out. However, when they open the .CHM file, they can see the list of topics on the Contents tab (i.e. in the TOC), but not the content of the topics. When clicking on any topic, no content is displayed on the right side. What am I doing wrong?

In our .CHM help file, we have several videos embedded from our YouTube channel. These videos worked fine before, but now the CHM viewer is displaying an error message instead of playing the video. Q: We would like to know what could be causing this issue and how we can fix it.

In my help file I want to put some content into a collapsible section, as implemented in one of your sample projects. The Toggle JS script (which is available in the sample project) works fine for regular text, user instructions, etc. Problem: But when I try to apply the Toggle script to the annotation tables which are generated below a screens [...]

When I compile my help project as a CHM file or Web Help system, it works fine, but when opening any topic, it does not display the topic's title. What I am doing wrong?

I have created a help file with HelpSmith, in which I want to reference the users to additional information that is available in external PDF documents. How can I link to an external PDF document?

I have a video tutorial located on my YouTube channel. Q: Is it possible to insert a YouTube video into a topic in my help file?

How can I create and use Context Sensitive Help? What I need is to integrate my .CHM help file that I've created with HelpSmith with my application. For example, I need to display a specific topic within my CHM file from a form.

I need to paste some code examples to my help file, which should be formatted according to the style used in a specific programming language (e.g. PHP, Python, HTML, etc.) for function names, variables, keywords, etc. But when I copy/paste the code into a topic, it is displayed as plain text. How do I format the code in help documentation with [...]

I am creating a FAQ section that will contain a list of questions linking to the appropriate answers. The answers can be located within the same topic, or in other help topics. What I need to do is to link directly to a specific place in a topic. For example, when the user clicks on such a link, the help system should scroll directly to the app [...]

When I generate a .CHM help file, HelpSmith does not show any errors in the Compilation Log window. But when the compilation is complete, I cannot open my CHM help file. If I create the online web help system in the HTML format, it works correctly. How can I fix this problem with the CHM?